Gaming should be a source of entertainment, not stress. Hitclup believes that building responsible gaming habits lets you enjoy the experience for longer.
Responsible gaming means enjoying gaming with full awareness. It doesn't mean playing less — it means playing with intention, planning ahead, and staying in control.
Responsible gaming at Hitclup isn't just a policy — it's the foundation of our platform. We want you to enjoy every session and walk away with a smile.
Betting is a form of entertainment — not a source of income or a way to solve financial problems. When you keep that in mind, gaming stays at its most enjoyable.
Core Principles: Gaming on Hitclup is meant to be fun. Set a clear budget and time limit for each session — that's the first step to playing responsibly.
Set a Time
Set a daily time limit for how long you play
Stay on Budget
Bet Within Your Means
Fun First
Enjoyment Over Winning
Take a Break
Regular breaks are healthy
We give you all the tools you need to stay in control of your gaming
Set a daily, weekly, or monthly deposit limit. Once set, you won't be able to exceed it — making it easier to stick to your budget.
Set a maximum duration for each gaming session. When the time is up, you'll receive an automatic notification and the session will end.
Take a break from gaming for a set period. Cooling-off periods can be set anywhere from 24 hours to 30 days.
Temporarily or permanently close your account for an extended period. Choosing to do so is a sign of strength, not weakness.
Betting will automatically stop once you've lost a set amount. This tool is highly effective at limiting financial harm.
You'll receive regular reminders about how long you've been playing. Check in with yourself and make informed decisions.
Setting protection limits at Hitclup is simple. Just follow a few easy steps.
Log in to your Hitclup account and click on the profile icon.
Go to your account settings and look for the "Responsible Gaming" option.
Deposit limit, time limit, cooling-off, or self-exclusion — choose whichever works for you.
Enter the amount or time and click "Confirm". Changes will take effect immediately.
If you ever need help, our support team is available 24/7 via live chat or email.
Set a maximum daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
A real-time tracker showing how long you've been playing, with hourly notifications.
Take a gaming break from 1 day up to 1 month. Your account will be inaccessible during this period.
Account closure from 6 months up to 5 years, or permanently. No new accounts can be opened during this period.
Knowing when to seek help is what matters most
If any of the warning signs above apply to you, don't wait — reach out to our support team or activate self-exclusion right away. Asking for help takes courage.
Answer the questions below honestly to evaluate your gaming habits
Answers to the most frequently asked questions about responsible gaming
Hitclup is more than a gaming platform — we're committed to building a responsible community where every decision puts our users' wellbeing first.
We regularly update our responsible gaming tools and add new safeguards. Our support team is specially trained to provide the right assistance to players who may be struggling.
At Hitclup, responsible gaming isn't just a statement — it's reflected in every feature and decision we make. Your long-term happiness and wellbeing are what we're here for.
Trained Support Team
Our support agents are specially trained to identify and assist with addiction-related concerns.
Gaming Pattern Monitoring
Users are automatically alerted when unusual gaming patterns are detected.
Age Verification Required
A strict age verification process is required for every new account.
Free Counselling Service
Completely free support and guidance, whenever you need it.